About Johan

I connect human behavior with business performance.

I’m a CRO and UX Growth Specialist based in Santo Domingo, Dominican Republic. My work sits where user research, behavioral data, experimentation, product thinking, and design meet.

Johan Peña

From making communication visible to making products work better.

I began in visual design and advertising, building the craft to communicate ideas clearly and earn attention. Over time, I became more interested in what happened after the click: what people understood, where they hesitated, and whether an experience truly helped them move forward.

That curiosity led me into UX research, product design, experimentation, and conversion optimization. Today I combine creative thinking with analytics and business strategy, working across disciplines to turn evidence into practical improvements.

I care about clarity, thoughtful measurement, and the humility to learn from real behavior. Good optimization should create value for both the customer and the organization—not pressure people into choices that are wrong for them.

01

Evidence over opinion

Use multiple signals to understand what is happening and why.

02

Clarity over persuasion tricks

Make value, risk, and next steps easier to understand.

03

Learning over isolated wins

Build systems that improve each decision after the last.

Experience

A career moving from visual design to product growth.

CRO Manager & UX Growth Specialist

Banco Popular Dominicano

Leading conversion optimization and UX growth work across digital journeys.

UX Designer

Banco Popular Dominicano

Applied user-centered design within complex digital product environments.

Design Thinker Internship

Cruces University Hospital, Spain

Explored service-design opportunities in patient wayfinding and orientation.

Senior Designer

Publicis Dominicana

Created digital brand experiences and campaigns across multidisciplinary teams.

Visual Digital Designer

Adventures Digital Agency

Designed digital experiences and visual systems for regional clients.

Need someone who can connect customer evidence to action?

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